See plans

$ crate status --renewals

not billing — boxes that ship themselves.

Crate schedules the renewal, retries the card, and reserves the stock before the box is due. Your team reads the report.

// from $199/yr, billed annually

// boxes leaving on schedule at

Halcyon RowFoxgloveCopperlineOakmontLowell & Finch

$ crate features --list

everything between “subscribe” and “shipped.”

Five parts of one system. Each reads the same inventory and the same subscriber record, so nothing needs reconciling on Friday.

01 / schedules

skip, swap, pause — without a support ticket.

Set cadences per product: every two weeks, monthly, every other month. Subscribers skip a box, swap a flavor, or pause until January, and the renewal date moves with them.

1$ crate cadence set --every month --allow skip,swap,pause
02 / dunning

failed cards get a plan, then a polite email.

Retries land on the days cards usually clear. The update-your-card email goes out in your voice, and the subscription pauses only if the sequence runs out. You see the result in one list.

1$ crate dunning retry --days 1,3,6 --email update-card
03 / inventory

stock is held before the box is due.

Every upcoming renewal reserves units against live inventory. When demand outruns the shelf, Crate holds the order and names the SKU and the gap, rather than selling what you don’t have.

1$ crate reserve --window 7d --hold-short
04 / portal

a portal that wears your name.

Subscribers manage their plan on your domain, in your colors: skip, swap, update a card, read order history. The tickets that remain are the ones that need a person.

1$ crate portal publish --domain manage.yourbrand.com
05 / analytics

churn, by cohort, by month.

See which signup month holds and which one leaks. Cohort retention sits beside renewals and recovered payments, so a fix shows up on the same screen that found the problem.

1$ crate report cohorts --by signup-month

$ crate init

from connected store to first renewal.

  1. 01

    connect

    Link Shopify or WooCommerce and your inventory. Products and subscribers import as they are.

  2. 02

    configure

    Pick cadences, retry rules and portal colors. The defaults are sane and each one is editable.

  3. 03

    launch

    Publish the portal. First renewals are forecasted and reserved before they come due.

  4. 1$ crate connect shopify
    2✓ catalog synced
    3$ crate cadence add monthly
    4$ crate launch
    5✓ renewals reserved

// figures, as published

the limits, printed plainly.

250active subscribers on Sample
5,000active subscribers on Shipment
$199per year to start, billed annually
7integrations, from Mailchimp to Zendesk

$ crate connect --list

works with the tools already open in your tabs.

Renewal emails, accounting entries, support threads and alerts go where your team already looks.

  • Mailchimp/email
  • Calendly/scheduling
  • Zapier/automation
  • GitHub/webhooks
  • Xero/accounting
  • PagerDuty/alerts
  • Zendesk/support

$ crate plans

three plans, billed once a year.

sample

A first box and the first few hundred subscribers.

$199/yr

billed annually

  • Up to 250 active subscribers
  • Shopify and WooCommerce integration
  • Basic renewal emails
  • Customer self-serve portal
Buy Sample

shipment

Steady volume, recovered payments, forecasts that hold.

$369/yr

billed annually

  • Up to 5,000 active subscribers
  • Automated failed-payment recovery
  • Subscriber inventory forecasting
  • Skip, swap, and pause controls
Buy Shipment

warehouse

most popular

No subscriber ceiling, stock across more than one location.

$600/yr

billed annually

  • Unlimited subscribers
  • Multi-location inventory reservation
  • Churn analytics and cohort reports
  • Dedicated onboarding and priority support
Buy Warehouse

// every plan is billed once a year, in advance.

// field notes

fewer spreadsheets on monday.

skip + swap

“Skip and swap moved into the portal. The inbox stopped getting ‘can you push my box back a week.’”
— Nadia F., Head of Operations, Halcyon Row

inventory reservation

“Stock for the next run was reserved before we finished counting the last one. The one short SKU was flagged days ahead.”
— Callum R., Founder, Copperline

dunning

“Failed payments used to be a spreadsheet on Mondays. Now it’s a list that shrinks on its own.”
— Jun T., Customer Support Lead, Foxglove

$ crate plans

pick a plan. the next box is already counted.

Annual billing, three plans, from $199. Connect your store and the first renewals get forecasted against live stock.

See plans