sample
A first box and the first few hundred subscribers.
$199/yr
billed annually
- Up to 250 active subscribers
- Shopify and WooCommerce integration
- Basic renewal emails
- Customer self-serve portal
$ crate plans --billing yearly
not per order — per subscriber you keep.
Three plans, one invoice a year. The price follows your active subscribers and the places your stock sits. Renewals, retries and boxes shipped don’t change it.
// from $199/yr, billed annually
$ crate plans
pick the ceiling you’ll grow into.
shipment
Steady volume, recovered payments, forecasts that hold.
$369/yr
billed annually
- Up to 5,000 active subscribers
- Automated failed-payment recovery
- Subscriber inventory forecasting
- Skip, swap, and pause controls
warehouse
most popularNo subscriber ceiling, stock across more than one location.
$600/yr
billed annually
- Unlimited subscribers
- Multi-location inventory reservation
- Churn analytics and cohort reports
- Dedicated onboarding and priority support
// every plan is billed once a year, in advance.
$ crate plans --compare
the plans, side by side.
what’s included
Sample
Shipment
Warehouse
Price, billed annually
$199
$369
$600
Active subscribers
Up to 250
Up to 5,000
Unlimited
Shopify and WooCommerce
✓ Included
✓ Included
✓ Included
Customer self-serve portal
✓ Included
✓ Included
✓ Included
Renewal emails
Basic
Basic
Basic
Failed-payment recovery
—
✓ Automated
✓ Automated
Inventory forecasting
—
✓ Per subscriber
✓ Per subscriber
Skip, swap, and pause
—
✓ Included
✓ Included
Multi-location reservation
—
—
✓ Included
Churn and cohort reports
—
—
✓ Included
Onboarding and support
Standard
Standard
Dedicated onboarding, priority
// choosing a plan
count subscribers, then count shelves.
- sampleYou have under 250 active subscribers and one box. Renewals, the portal and basic emails cover it.
- shipmentCards start failing and stock gets tight. Recovery, forecasting and skip, swap and pause take that work off your Mondays.
- warehouseInventory sits in more than one place, or the subscriber count has no ceiling. Reservation runs across every location, with cohort reports beside it.
$ crate usage --meter
what counts toward your limit.
Only active subscribers count. Paused and cancelled ones don’t take a seat, so the meter in your account reads the same number we bill against.
// billing, in writing
questions about the invoice.
The answers to the ones we hear most. Anything else, write to hello@cratesubscription.com.
What am I billed for?
One annual charge for the plan you pick: $199 for Sample, $369 for Shipment, $600 for Warehouse. There are no per-order fees and no usage meters on top.
When does the charge happen?
On the day you buy, and once a year after that on the same date. Billing is annual and in advance. There are no monthly installments.
How do I cancel?
From the plan page in your account. Cancel any time before the renewal date and the plan simply doesn’t renew. You keep access through the end of the year you paid for.
What if I outgrow my plan?
Sample stops at 250 active subscribers and Shipment at 5,000. When you near the ceiling, the usage meter says so ahead of time, and you can move up to the next plan.
Do paused subscribers count?
No. Only active subscribers count toward the limit. A subscriber who pauses until January leaves the count until they resume.
$ crate plans
pick a plan. the next box is already counted.
Annual billing, three plans, from $199.